Mauritius: Guidelines on Complaints Handling Policy and Procedures

Mauritius - mage by Mojca JJ from Pixabay

The Bank of Mauritius has published the Guidelines on Complaints Handling Policy and Procedures. The guidelines apply to licensed banks and non-bank deposit-taking institutions.

Issued by the Ombudsperson for Financial Services, the guidelines came into effect on October 7, 2019.

Photo Credit: Pixabay 

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